365-Day Money Back Guarantee Returns and Refund Policy
At GolfWise Supplements™, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it for a full refund within 365 days of the purchase date.
Returns Process:
Contact Us: To initiate a return, please contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
Packaging: Ensure that the item is in its original packaging and in unused condition.
Include Documentation: Please include a copy of your order confirmation or packing slip with your return.
Shipping: You are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure that your return is delivered to us.
Refund Process:
Once we receive your return, our team will inspect the item(s) to verify their condition. If the item(s) are in their original, unused condition, we will process your refund within 5-7 business days.
Exclusions:
- We cannot accept returns on opened or used supplements for safety and hygiene reasons.
- Shipping costs are non-refundable.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs.
Contact Us:
If you have any questions about our Returns and Refund Policy, please contact us at [email protected].
Last Updated: 26th April 2024